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Store Policy

CUSTOMER CARE / PRIVACY

Be Wholesome Au Online Store Policy

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Welcome to Be Wholesome Au. Please read our online store policy carefully before making a purchase. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

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General Information

Be Wholesome Au is dedicated to providing high-quality services and products to support your well-being. Our offerings include doTERRA essential oils and various wellness services. This policy outlines the terms for purchasing products and services from our online store.

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Product Purchases

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Returns and Refunds

  • doTERRA Products: For returns and customer complaints regarding doTERRA products, please refer directly to doTERRA's return policy. Be Wholesome Au does not handle returns or refunds for these items.

  • Other Products: If you encounter any issues with non-doTERRA products purchased from our store, please contact us within 30 days of receiving your order. Products must be returned in their original condition and packaging to be eligible for a refund or exchange.

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Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or refund, depending on the circumstances.

Service Policies

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General Terms

  • All services provided by Be Wholesome Au, including wellness consultations, therapy sessions, and homeschooling sessions, are designed to support overall well-being. These services are not intended to diagnose, treat, cure, or prevent any illness.

  • Be Wholesome Au and its practitioners take no responsibility for any outcomes that arise from the use of our services. It is important to consult with a healthcare professional before making any significant changes to your health or wellness routine.

Appointment Cancellations and Transfers

  • Non-Refundable Policy: All service bookings are non-refundable.

  • Transfer Policy: Sessions can be transferred to a different date up to two times. If you need to reschedule beyond the two allowed transfers, you will forfeit the funds paid for that session.

Confidentiality

  • We respect your privacy and are committed to maintaining the confidentiality of your personal information. Any information shared during sessions will be kept confidential and used solely for the purpose of providing the best possible service.

Legal Disclaimer

  • Be Wholesome Au is not responsible for any direct, indirect, incidental, or consequential damages that may result from the use of our products or services.

  • By using our website and purchasing our products or services, you acknowledge that you have read, understood, and agree to this policy.

Contact Us

If you have any questions or concerns about our online store policy, please contact us at:

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Thank you for choosing Be Wholesome Au. We are committed to supporting your journey to wellness.

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